Return and refund modes

Right of withdrawal

The Customer has the right to withdraw from the contract, without any penalty and without specifying the reason, within 10 business days of the delivery of the purchased products, according to fairness and good faith, after written notice to be forwarded to Le Primizie SRL e-mail at the address . In the communication, you must indicate the product or products for which you wish to exercise the right of withdrawal. The First Companies SRL will provide, in its own care and expenses, the withdrawal of the product or products in question with the modalities and in the terms that will be previously agreed with the Customer, except for the return of the above.


The First SRL guarantees that products that are equal to those indicated and described on the site will be delivered. For all products sold, the responsibility of the manufacturer applies. The manufacturer is also responsible for the veracity and completeness of the information on the packages.